Communal living and working can sometimes be fraught with challenges, including disputes between owners, building defects, and rule changes. When faced with these issues, a strata advocate can provide invaluable assistance.

What Can a Strata Advocate Do?

A strata advocate can act on your behalf to:

• Clarify Your Rights and Responsibilities: Understand the legislation, by-laws, and regulations governing your strata community.
• Manage Strata Fees and Expenses: Gain insight into the financial aspects of your strata, including the budget and cost breakdown.
• Represent Your Interests: Advocate for your concerns and bridge the communication gap between owners, the council of owners, and the strata manager.

Choosing the Right Strata Advocate

When selecting a strata advocate, consider the following:

• Experience: Ensure they have the necessary skills and experience to handle your specific situation.
• Communication Skills: Effective communication is crucial for a successful advocate. They should be able to explain complex matters clearly and respectfully.
• Ethical Conduct: Look for an advocate who acts fairly and transparently, avoiding unethical practices like “proxy games” or power hoarding.
• Authority to Act: A valid Authority to Act document is essential for legal engagement with other strata parties.

The Consequences of Choosing the Wrong Advocate

Working with an incompetent advocate can lead to several negative outcomes:

• Misinterpretation of By-Laws: Incorrect understanding of by-laws can result in disputes and misunderstandings.
• Missed Deadlines: Failure to meet deadlines can have serious consequences, including legal penalties.
• Escalation of Conflicts: A poorly chosen advocate can exacerbate existing issues and create disharmony within the community.

Before Appointing an Advocate

Before proceeding with advocacy or mediation services, consider these steps:

• Communicate with the Council of Owners and Strata Manager: Gather as much information as possible through direct communication.
• Seek Guidance from Landgate or REIWA: Landgate offers a strata information service, and REIWA provides guidance through their Information Service (9380 8200).
• Contact Holdsworth Real Estate for more advice on 9444 4000.

By carefully selecting a qualified strata advocate and exploring alternative dispute resolution options, you can effectively navigate the challenges of communal living and protect your interests.